Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

Under the direct supervision of the Service Coordinator, this position fields incoming service/project requests, managing clients and assisting with the process of obtaining services provided on site.

Pay Range

$18.00/hr. - $21.00/hr.

Essential Functions

GENERAL RESPONSIBILITIES:

• Complete intake interviews with client requesting material assistance, and determine level of need as well as a document need, situation, and assistance provided and follows up with clients to confirm satisfaction.
• Maintain accurate records with Salvation Army statistics and maintain documents pertaining to grants and other reporting.
• Requirements, also responsible for maintaining inventory for material assistance; ordering supplies, and stocking inventory.
• Participate in community social services functions, networking opportunities, and conferences as requested by Corps Officer.
• Educate and coordinate with community agencies about Salvation Army Social Services activities.
• Models safety compliance with all applicable safety rules and regulations, ensure a safe work environment and has efficient time management.
• Collaborates in advance with Divisional Social Service Representatives and must work collaboratively and respectfully with all staff, customers, and business partners, providing superior customer service to represent The Salvation Army in a professional manner.
• Other responsibilities will include leading or assisting with social services and senior programming as well with special programs, including but not limited to emergency and holiday assistance and kettle programs.
• Establish and maintain communication with staff, administration, and families regarding all aspects of youth involvement in the programs.
• Uses Company equipment and work space responsibility, including keeping work area clean, organized and
• Must understand the philosophy, Program Standards, Protecting the Mission Child Safety policies of The Salvation Army.
• Perform any duties as needed to maintain the safety and the ongoing flow of all programs with The Salvation Army.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

• High School Diploma or General Education Degree (GED) required.
• Driving Test and clean MVR check
• If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures.
• CPR & First Aid Certification

Skills, Knowledge & Abilities

• Bilingual preferred in English and Spanish
• Ability to be flexible and able to work on multiple projects or tasks simultaneously.
• Advance computer skills with ability to access web-based system. Intermediate Microsoft Word and Excel skills, and the ability to access data system.
• Administrative skill to include utilization of standard office equipment, data entry, attention to details and filing.
• Strong independent judgement, good communication skills and attention to detail and creative problem solving skills.