Company Generac Power Systems
Name Product Engineer I - Clean Energy
Req # 64102
Employment Type Full Time
Shift 1st
The Product Engineer I is responsible for developing a deep technical understanding of Generac Clean Energy products and provide a critical interface between internal R&D/engineering and product support teams.
ESSENTIAL DUTIES:
- Understand product and system-level interactions (electrical/firmware/mechanical) to facilitate diagnosis of issues and creation of test scenarios
- Investigate field failures of returned products through system-level testing and circuit board debugging
- Establish lab test setups to replicate field issues; use electronic test and measurement equipment to quantify, diagnose and document root causes
- Support hardware and firmware development teams in creating solutions to field issues and in defining new product features and requirements
- Participate in validation/verification testing efforts design changes and new features/products
- Collect, process and analyze fleet data to better understand the scope of field issues
- Create and review both internal and external product documentation, including: specifications and datasheets, diagnostic manuals and flow-charts, one-line diagrams and schematics
- Serve as a path of escalation for technical support and applications engineers
- Support field troubleshooting efforts remotely
- Perform on-site troubleshooting, diagnosis, and repair
- BS in Electrical Engineering or related degree
- At least 3 months of relevant work or intern experience
- Hands on experience working with engineering lab test equipment such as oscilloscopes, function generators, power supplies, spectrum analyzers, etc.
- Understanding of basic electrical and electronics concepts
- Experience programming in Python, MATLAB and/or C/C++
- Familiarity with residential electrical systems and/or solar installations
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to understand both electronics hardware and embedded firmware
- Excellent problem solving skills
- Ability to analyze, summarize and present complex data
- Comfortable adapting to dynamic needs and priorities
- Strong interpersonal skills
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; close vision and ability to adjust focus. Up to 10% Travel.