Job Title
Floor TechnicianJob Description Summary
The Floor Technician is responsible for the supervision, inspection, and control of all Floor Technicians, custodians and related services associated within assigned contract. Specific responsibilities for Floor Technician will be determined by client expectations, Account Manager's discretion, and Janitorial Supervisor capabilities and experience.Job Description
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
* Properly allocate work responsibilities among subordinates. Counsels, coaches, and supervises all Floor Technicians and custodians.
* Knowledge of contract requirements and creation of schedules to maintain properly skilled staffing levels to satisfy those schedules.
* Coordinate vacation time, overtime and timecards.
* Ability to train Flor Techs and custodians on work-related equipment.
* Conducts cost versus effectiveness tests for new products ordered.
* Issue reports and summaries as required.
SUPERVISORY RESPONSIBILITIES, if any:
* Counsel and coordinate with customer management representatives on all matters relating to services performed.
* Resolves clients' concerns, conducts follow-up calls and makes onsite visit inspections for satisfactory job performance.
* Meet periodically with subordinates to review status of various elements of facility services and to institute corrective measures for any deficiencies found,
* Ensures all equipment in proper working condition including carts, steam cleaners, etc.
* Orders replacement items through purchasing, and works with vendors regarding repairs to existing equipment.
* Perform any additional duties on an "as required" basis where such duties are within the scope of contractual responsibilities.
* (Insert any site specific duties and responsibilities as required)
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. The job description is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees classified in the job. In addition, all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. UGL Unicco, at its discretion, may modify this job description at any time.
Reviewed by Revision Number
Approved by Revision Date
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REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience):
1. Strong organizational and planning skills, responsiveness , attention to detail and excellent follow through.
2. Ability to work effectively under pressure and manage multiple priorities.
3. Demonstrate excellent customer service skills and experience working closely with contractors, * vendors, suppliers.
4. Minimum of three-to-five years ofrecent experience in working supervision of floor technicians, custodial and related employees performing cleaning functions in major facilities.
5. Must have general hands-on knowledge of both routine nightly and daytime facility cleaning and related services.
6. Must possess adequate knowledge of technical skills and techniques required by this contract, and will be able to recognize circumstances under which cleaning techniques may be hazardous to the facility or personnel.
7. High School education or equivalent preferred.
8. Proficient in the English language, bilingual (English/Spanish) ability may be required.
9. Proficient in MS Office, Lotus Notes, ability to work with up-to-date technology.
OBJECTIVES:
Objective A Objective B Objective C Objective D Objective E
Safety - perform work safely without injury
Workmanship - complete work in a professional, high quality manner Processing paperwork timely and complete
Customer satisfaction - create customer satisfaction with work performed Other duties as assigned by supervisor
WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee - to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must be able to operate golf carts and other vehicles and frequently lift and/or move 50 pounds and occasionally lift and/or move up to 100 pounds.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.