SUMMARY

The Program Assistant III compiles and runs reports, surveys, and other program documentation and acts as a back-up in the absence of the Office Manager. This position also provides general administrative, reception and clerical support including assistance with client and data program tasks, such as answering phones, greeting/welcoming clients, preparing reports, filing and copying. This position performs technology based support for the clinical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Compiles and runs reports, surveys, and other program documentation.
• Leads front desk team and provides back up support for the Site Office Manager including but not limited to responding to facility or information technology questions and contacting vendors when needed.
• Assists with processing in-take paperwork with new or walk-in clients; processing school-based referrals, verifies insurance eligibility, collaborates with external pay sources and managers as applicable.
• Greets clients and visitors in person and on the phone.
• Maintains inventory of supplies, such as forms, photocopy paper, etc.
• Reconciles payments and back deposits as requested.
• Types memos, letters, and other correspondence.
• Completes mailings of programs materials.
• Establishes and maintains a safe and constructive environment for the children.

• Displays sensitivity to the service population's cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures that other individuals do not put themselves or others at risk.

POSITION REQUIREMENTS

• High school diploma or general education degree (GED); with some college preferred.
• Expertise in business, administrative practices.
• Computer literate; word processing, spreadsheets and data entry
• Bilingual in Spanish
• Detail oriented; high level of accuracy.
• Good oral and written communication skills
• Excellent people skills; ability to work cross culturally.
• Organized; ability to manage several tasks simultaneously.
• Flexible and enthusiastic; demonstrates initiative.

• Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits.