Position Overview:
We are seeking a talented ITSM & Monitoring Manager to lead the design, implementation, and optimization of our IT Service Management (ITSM) and monitoring solutions. The Manager, ITSM & Monitoring will play a crucial role in architecting scalable, efficient, and integrated solutions that enable us to deliver high-quality IT services and ensure the health and performance of our IT infrastructure. This individual will collaborate with cross-functional teams to understand requirements, assess existing systems, and design innovative solutions that align with business objectives and industry best practices. The Manager, ITSM & Monitoring will also lead a team of analysts building and supporting the ITSM & Monitoring platforms and environment.
Key Responsibilities:
Qualifications:
Benefits: