Req ID 279682 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward thinking organization, apply now. We are currently seeking a Field Tech Senior Associate to join our team in Thousand Oaks, California (US CA), United States (US). Job Responsibilities I

Windows 11 deployments Active Directory Computer management Imaging using SCCM Troubleshoot issues that may have been caused by firewall, proxy or antivirus software. Excellent Customer Service skills Work with vendors to help troubleshoot and resolve vendor supported applications Support thin clients, mobility devices, desktops / laptops Citrix / Epic local device settin

Responsible for directing the Regional Lead Technicians & Field Service Team to achieve Quality, SLA, and Customer Satisfaction performance results, ensuring adequate field services, schedules, developing the team, and maintaining overall quality Develop Personnel Conduct Client Field AHOD Meeting Team 1n1 Sessions HR Onboarding / Off boarding Responsible for monitoring S