Banking Center and Retail Department Support Take and accurately track banking center and retail department calls. Provide appropriate assistance, resolution and/or escalation based on policy and procedure. Provide problem solving and solutions for customer related issues in accordance with policy and procedure. Perform initial troubleshooting and escalation of calls rela

Management of Control Testing Standards Ensure standards are well documented, aligned with regulatory expectations and industry standards, and supports the risk assessment and management activities across all risks and controls of the organization. Identify opportunities for improved alignment with the ERM Framework supporting all lines of defense and work with those Busi

Increases the bank's profitability by using a professional, consultative selling approach in expanding the use of Treasury Management services among Comerica's business customers and prospects. Develops strong relationships with existing customers and lending officers to retain and develop new business. Prospects for new relationships "leading with Treasury" for the bank

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Treasury Data & Analytics The Sr. Treasury Data Analyst Lead is the technology and data analytics subject matter expert in Treasury. Responsible for developing and implementing data analyses, data collection systems and other strategies that support effective internal reporting, such as Liquidity Risk Data needs around liqudity stress testing, key risk indicators, and var

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Serves internal and external clients including trust beneficiaries, vendors, colleagues in remote locations, and financial advisors at outside institutions. Prepares reports required for annual account reviews. Performs data entry which includes check writing, ACH set up, and account information editing. Accesses statements, account data, and tax reports from various prop

System Operations Perform Level 0 and Level 1 support to associates and document steps taken in incidents and service requests. Identify potential operational issues in projects, request fulfillment and individual assignments. Monitor operational performance and troubleshoot alerts from commercial, open source and locally developed monitoring tools. Provide system failure

Cybersecurity Engineering Provide thorough analysis and suggests improvements to features of their respective platform based on business requirements and in support of project based implementations. Ensure documentation is up to date and complete with respect to all formal processes and procedures. Perform escalated incident and security response support with guidance fro

Strategy Responsible for participating in industry forums to keep abreast of ever changing laws and regulations as it relates to AI. Create and implement the roadmap for AI Risk Management and adjust as necessary to ensure all AI within the organization adheres to CMA's risk management culture. Provide on going thought leadership on AI framework and governance. Operationa

New Business Development and Cross Selling Generates new product relationships from new and existing Small Business clients, including but not limited to demand deposit/operating accounts, cash management and payments services, Business Loans, Business Lines of Credit, Commercial Real Estate Loans, SBA, and various other banking products and services. Regularly conduct in

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Manages more routine accounts in accordance with the terms of the various governing documents, applicable law, and consistent with the needs of the principals, income beneficiaries, and remaindermen. Reviews, analyzes and interprets documents for direction; evaluates accounts for completeness and accuracy, monitors and reviews account transactions, responds to incoming co